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Accessibility statement for the ReAct+ Website

This accessibility statement applies to the Welsh Government’s information on ReAct+ and associated services.

Each service has its own accessibility page. It outlines how accessible the service is, how to report problems and how to request information in an alternative format. You can access these pages from the footer inside the individual service’s web pages.

Using this website

This website is supported by the SHELL Digital Solutions Team. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

This website has been built to be compliant with the Web Content Accessibility Guidelines version 2.1 AA standard

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

In order to help us better meet your needs, please tell us the alternative format you would like to receive, and if you use any assistive technology please let us know.

We’ll consider your request and get back to you in 15 working days.

If you cannot find us from the address on our contact us page, please call or email us for directions.

Reporting accessibility issues with this website

We’re always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact: customerhelp@gov.wales

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are Deaf, deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Technical information about this website’s accessibility

The Welsh Government is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website has been built to be fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

PDFs and other documents

New documents we publish to access our services should be fully accessible.

Preparation of this accessibility statement

This statement was prepared on 25th May 2022.